Public Service Folio Guide

Stuck on how to do something? Reference our Quick Guide on Folio: 

If you experience an issue with Folio or Locate: 

• Are you using Google Chrome? 

• Have you tried refreshing your cache or using an incognito window? See below for instructions:

  • In Google Chrome, click the 3 vertical dots in the top right corner of the screen
  • On the left side, click "Privacy and security"
  • In the center of the screen, click on "Delete browsing data"
  • Make sure all 3 boxes are checked and the "Time range" is set to All Time
  • Click "Delete data"

• Log out and back in 

If that doesn’t work: 

Contact (Microsoft Teams Chat or email): 

Erin for: General how-to folio issue, Fees, Fines, Course Reserves, Locate (patron catalog minor issue) (706-507-8692)

Amy for: General how-to folio issue, Cataloging errors, Item issues (706-507-8677)

Holli for: Any folio issue, eResources, general access issues or systems issues (706-507-8679)

Whit for: Any folio issue, Galileo, eResources, Systems, User accounts, Locate minor or major issue (706-507-8641)